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We got a new job details in Big Island Candies & they are Hiring Candidates for CUSTOMER SERVICE REPRESENTATIVE
Company Name : Big Island Candies
Company Location : Island of Hawai‘i, HI
Job Position : CUSTOMER SERVICE REPRESENTATIVE
Job Category : Jobs in Island of Hawai‘i, HI
Job Description :
Location: Hilo, Hawaii (on The Big Island)
Success In Store
We have an open position for a Customer Service Representative in Retail. Primary responsibilities include: Contributing to the success of Big Island Candies by creating the most pleasant experience possible, providing, for starters, exceptional service to all of our customers.
Other essential duties include:
Greet arriving customers with an authentic smile and a warm welcome; assist shoppers, for example answering questions about our products and services;
Help resolve customer concerns in a professional, positive, timely manner;
Maintain open lines of communication, not only with employees to keep a cohesive work environment, but with other departments as well, to ensure various products are made, and in turn, available for our customers to purchase; report any issues or concerns to Managers;
Operate Point-Of-Sale computer for all sales and return transactions; enter into computer system and process in-store sales orders for pickup or mail order;
Replenish the store and stockroom with sufficient inventory; maintain accurate inventory counts; stock merchandise neatly and promptly throughout the work shift;
Assist with other store-related activities as needed, so an adaptable/flexible nature is essential.
Physical requirements include (but not limited to):
Frequent standing and walking during the shift duration;
Ability to lift up to 50 lbs.;
Bending, lifting and stretching, while stocking, including ability to climb a stockroom ladder.
Hilo Store hours are: 8:30 a.m. – 5: 00 p.m. daily, including holidays (subject to operational changes). We are open to filling a Full-Time position: Must be able to work a full day shift, including one (1) weekend day. We’re also open to Part-Time availability: Must be able to work four (4) days, including one (1) weekend day, a full shift each day. For either position, must also be available to start as early at 8:15 a.m. and work as late as 5:30 p.m.
Extended hours (evenings) during monthly and annual inventory, as well as during peak seasons throughout the year. Wearing of a Face Mask is required (currently, and ongoing even after March 25, 2022).
Other job duties and requirements will be addressed with qualified applicants who are selected for interviews.
Include your daily (Sunday through Saturday) shift-availability information on your résumé.
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