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We got a new job details in A+ Home Services & they are Hiring Candidates for Dispatcher
Company Name : A+ Home Services
Company Location : Anchorage, AK 99516
Job Position : Dispatcher
Job Category : Jobs in Anchorage, AK 99516
Job Description :
The Service Dispatcher coordinates the schedules of the workmen and the customer, the prompt distribution of materials, and the electronic, paper, and telephone communication between the company and purchasing party. The Dispatcher maintains the flow and efficiency of completing the operations process.
Pay Rate: $16-$18 per hr. and up depending on experience.
Handles coordination requirements, material and warranty purchases and returns, literature gathering, and all incoming customer requests for service, schedules the work according to needs and priorities, and dispatches appropriate service technician(s) to handle the work and maintain a smooth service operationCoordinates with customer and confirms the time a service technician has been scheduled to perform the required workPromptly and accurately complete all required paperwork (time cards, job set up, purchase ordersMaintains frequent communications with the field, sales and management personnelCommunicates to customer immediately when schedules change or requests cannot be accommodated (makes efficient use of the voice mail system)Keep supervision informed of news; changes made, disenchantment with price etc.Provides customer with confirmation of work completed with phone calls, reports and invoicesDemonstrates capability and interest in training othersAssures that no work is performed outside contractual obligations without compensationProvides sales with qualified leads and alerts sales about competitive sales effortsKnows who in sales is responsible for each accountSchedules service to satisfy contract requirements and optimize manpower utilization while monitoring customer satisfactionSchedule service techs in advance to minimize unallocated time and general office confusionOther duties as assignedRequired Qualifications
1-2 years of dispatch experience or relevant administration/coordination experienceComputer literacy and capability to communicate effectively, both verbally and in writingAbility to handle a heavy work load of calls while maintaining a high degree of accuracyWorking Conditions
Alcohol and Drug-freeIndoor, office environmentPhysical Requirements
Routine sitting, lifting, bending, and kneelingAbility to lift 25 lbs. from floor to countertop and countertop to floor
Job Types: Full-time, Part-time
Pay: $16.00 – $18.00 per hour
Monday to Friday
Ability to commute/relocate:
Anchorage, AK 99516: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Dispatching: 1 year (Preferred)
Work Location: One location
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