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Job Opening details:-
Company Name :- Wolters Kluwer
Position Name :- Buyer
Company Location :- Pune, Maharashtra
Job Category :- Jobs in Pune
Full Job Description :-
Wolters Kluwer – Global Business Services – Procurement
Job Description summary
The team in Global Business Services divisions supports our worldwide sourcing and procurement activities. The activities managed within the procurement team are deal support, reporting & analytics, contract management, tooling support & administration and customer & buying experience services. The customer and buying experience include activities to manage content management, customer support and order management.
The Buyer manages the entire end-to-end experience of a requisition till delivery and invoicing. The Buyer supports order management of internal customers and the management of the external supply base from a requisition, delivery till the payment perspective. The Buyer is primarily responsible for creating and managing requisitions, overseeing the requisition till payment process, providing support to end-users and providing expert support to manage complex requisitions.
The Buyer plays a critical role to deliver world class customer services and enablement to drive usage of an efficient and effective buying process. The ideal candidate for this role has a proven track record and passion for creating fantastic customer experiences.
Manage the requisition to procure process;
Creation of Purchase order based on the requirement of the stakeholders
Ensure data entered in the POs are accurate
Interaction with stakeholders via phone or email to gather information on the requisition
Should have experience working in US & European geographies
Educate and assist stakeholders on case to case basis of best practices & Company Policy and procedures
Evaluate options of getting multiple quotes to ensure Wolters Kluwer get the best pricing without compromising quality this includes floatation of an RFx at times,
Ensure the R2P process is completed within the given SLA
Ensure the goods and services are delivered as per timelines agreed
Coordinate with stakeholders and Accounts Payable team to ensure that the invoices are posted on time and to the correct PO
Assist the stakeholders in their buying requirements
Assist and work with other departments for eg: Category leads, Procurement Operations System Administrators, Content Administrators, Procurement Operations Coordinators Reporting & Analytics team as per business requirement
Build and manage Supplier Database
Demonstrate excellent Supplier Relationship Management
Coordination of dispute resolution with suppliers
Resolve supplier invoice issues
Manage procurement contract compliance and onboarding of users and suppliers to use the right process and tools.
Support digitalization of content to drive a high level of automation to satisfy our needs in sourcing and buying experiences.
Support the customers and the best practice to pro-actively address frequent asked questions and process issues;
Build meaningful and trustful customer relationships thanks to your proactive and results-driven approach.
Related responsibilities include involvement with, contract management, supporting dispute resolution, supplier communications and assistance.
Demonstrated experience in managing (internal) customers relationships and order management;
Extensive hands-on experience in all aspects of the requisition till payment process;
Experience in IT (Hardware, Software) Services, Professional Services & Consulting
Previous experience in dealing with US & EU suppliers is preferable
Order and Contract compliance management.
Strong written and oral communication skills
Good interpersonal skills with the demonstrated ability to engage people at different levels of seniority, different cultures, and across different functions within Wolters Kluwer
Understanding of basic legal requirements, and able to read and understand contracts, terms and conditions and important clauses, commercial terms
Take charge person that can drive a plan of action
High productivity, excellent time management skills and strong work ethic; ability to work as an individual
Show a deep commitment to customer focus and customer satisfaction
Should be experienced in procurement MIS for respective process
Performs other duties as requested by senior leadership
Education and experience
Minimum: Bachelor’s degree is a must.
Minimum Experience: Minimum 2 years of experience in procurement/purchasing with managing internal/external relationships, including:
Working with cross functional international stakeholders across the company
Working with people from a variety of different backgrounds and cultures
Collaborating with multiple internal teams
Demonstrating excellent written and verbal communication
Demonstrating organizational, time management, and multi-tasking skills
Utilizing Procurement software preferable Coupa, Ariba or alternative, the Microsoft Office Suite
Proficient in MS Excel & PowerPoint
Should be willing to work in shifts –3 pm IST to 12 am IST & 7pm to 4am IST
Normal office environment
Good work from home environment (Internet etc)
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