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Job Opening details:-
Company Name :- Deloitte
Position Name :- CBO- CIS-Digital Care
Company Location :- Bengaluru, Karnataka
Job Category :- Jobs in Bengaluru
Full Job Description :-
CORE BUSINESS OPERATIONS
Core Business Operations (CBO) is an integrated set of offerings that addresses our clients’ core business issues. CBO provides a gamut of consulting services spanning advisory, implementation and operations. CBO practitioners help our clients transform, modernize, and run their existing technology platforms right from process design to implementation and finally ensuring roll-out transition.
CBO has four different offerings — Application Modernization Innovation(AMI) delivers end-to-end technology and application solutions to enable and improve our clients’ core business operations. We do this in a truly modern way leveraging the best of innovative technology, people, and delivery approaches to help you dream, explore, and build your future. Cloud Engineering focused on end-to-end cloud services from migration strategy into transformation and cloud operations; Core Industry solutions focused on industry vertical, sector specific solutions that drive operational change and automate the core of the business; and Operations Transformation focused on creating a flexible, innovative business model for clients supported by a strong operations foundation. CBO serves clients across Life Sciences and Health Care, Government & Public Services and Financial Services among other industries.
As a Analyst at Deloitte Consulting, you will be responsible for individually contributing to your work and also independently lead / mentor junior team members along with liaising with onsite/offshore teams to understand the functional requirements. You will also be involved in end to end solution development from planning to execution. Also, you would be responsible for status reporting and collection of metrics for analysis.
The work you will do
Continue to learn US health care knowledge and successfully complete training and certifications in any of the required Electronic Health Record Platforms
Develop solutions performing technical design, contribute to application enhancement standards and quality processes in projects
Interact with onsite clients, US teams, analyst and offshore development, support team and other cross-functional teams
Coach, guide and mentor junior analysts in the team
Resolve issues and incidents reported by end users
Prioritize work items for junior analysts. Escalate any quality issues and risks with team leads
Team player with the willingness/ability to work in a collaborative environment.
CBO practitioners work on design, delivery and support of a variety of solutions that help our clients meet business objectives. These solutions range from large scale ground-up custom developed applications, to cloud based development and integration services as well as customizing industry sector focused packages. As an Epic capability hire on this team, you would get opportunities to work on all adjacent area technologies along with the Epic solution.
Bachelor’s degree from accredited university with strong academic record.
MHA/B.E./B.Tech./MCA/MSc/M.Tech/MBA or any medical background
1.5-6 years of work experience in EMRs (like Epic, Cerner, McKesson, AllScripts, etc.) or good understanding of healthcare workflows.
Skills / Project Experience – required:
Demonstrate good understanding of US Healthcare domain knowledge and client workflows
Ability to perform system builds, configuration and testing in any EMR
Ability to understand Service Level Agreement (SLA) methodology and follow the same as per engagement requirements
Perform problem management activities such as Root cause analysis of incidents
Excellent documentation skills such as – Application understanding, change management etc
Ability to follow engagement specific project delivery processes
Ability to perform estimation of work products
Proactive drive on improvement and innovation ideas
Good interpersonal and communication skills
Knowledge and experience working with Microsoft Office tools / ticketing tools.
Skills / Project Experience – good to have:
Understand EMS’s and US healthcare workflows
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. We provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that will enable them to be: healthy,focused, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
Finding the right job and preparing for the recruitment process can be tricky. Check out tips from our Deloitte recruiting professionals to set yourself up for success. Check out recruiting tips from Deloitte recruiters.
We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Be inspired by the stories of our people.
You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people.
Requisition code: 70349
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