[New Job Vacancy] Collections Expert job in 2COMs, (Hyderabad, Telangana) – Jobs in Hyderabad, Telangana

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Job Opening details:-
Company Name :-
2COMs
Position Name :-
Collections Expert
Company Location :-
Hyderabad, Telangana
Job Category :-
Jobs in Hyderabad

Full Job Description :-
Job Description
We have an excellent opportunity for B2B/B2C – Collections (International Process) with one of our premium client in Hyderabad/Noida
Shift – US
Responsibilities
Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
Respond to email /phone queries related to disputed invoice
Research and analyze the disputes/deductions in ERP
Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
Find opportunities and recommend solutions for process and automation improvements
Daily reporting of individual portfolios to track and supervise the past dues
Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
Work as a phenomenal teammate to process any Adhoc request in a timely manner.
Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly, optimal and expertly.
Call out problems to senior staff members and or management as appropriate.

Minimum qualifications
Any Graduate
Strong Communication Skills (verbal and written)
High Energy level
Preferred qualifications
Good customer handling skills
Job Information
Salary
5,00,000 – 10,00,000 annual salary
Work Experience
Experienced
City
Hyderabad/Noida
State/Province
Telangana
Country
India
Industry
BPO
Zip/Postal Code
500001

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