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Job Opening details:-
Company Name :- Plantix
Position Name :- Customer Care Associate
Company Location :- Indore, Madhya Pradesh
Job Category :- Jobs in Indore
Full Job Description :-
Plantix is India’s leading digital ecosystem connecting farmers, local retailers and agri-input producers. It is the world’s most downloaded app for farmers – combining artificial intelligence and the expertise of leading research institutions around the globe. Millions of customers use the Plantix Crop Doctor to diagnose crop problems, get recommendations about treatments and the best suited products at their local store. For the first time in their farming life, many are now able to obtain an accurate diagnosis and the right treatment. On top of this, we provide detailed advice on how to avoid crop loss and to minimize pesticide and fertilizer use. With Plantix, we are able to make a meaningful impact in farmers’ lives.
We have also built the country’s largest digital B2B platform, the Plantix Partner App for for agri-inputs – connecting tens of thousand local retailers. The company has over 1000 products listed in the product catalogue, offers transparent pricing, easy payment and business management.
Would you love to join our team of over 250 people? We are looking for Customer Care Associates with Agri education background to join our Business Development team in Indore.
Calling to the agri retailers, onboarding registrations, activating them, resolving their problems etc. for order process.
Responsible for B2B sales inquiries and B2B sales orders.
Ensure to grow retailers business and payment collection effectively
Educate Agri Retailers about our products, process, service and onboard them.
Brief the retailers about the prospects and share all the required information about various agro chemical products and maximize sales through calling.
Respond to customer concerns or questions.
Meet the sales target to ensure optimal productivity and efficiency.
Degree in Bsc. or Msc. Agriculture/Botany/Chemistry is a must.
Language Proficiencies: Marathi & Hindi is a must.
0 – 3 years of experience in customer support.
Experience in agri-sales would be preferred.
Good knowledge about agricultural products.
Expert in customer calling and customer handling.
Willing to relocate to Indore as this is an office based job.
You will work on meaningful products that have a direct positive impact on user’s lives
A diverse, knowledgeable and excellent team to work with
A competitive compensation package that includes salary, employee benefits, etc.
A high-impact work environment with short decision-making process
Modern and well-equipped office in the center of Indore with a creative and inspiring environment
Work life balance
Company-sponsored health & accidental insurance coverage
Sounds interesting? Apply here 🙂
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