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Job Opening details:-
Company Name :- skilora
Position Name :- Customer Relations Executive
Company Location :- Kolkata, West Bengal
Job Category :- Jobs in Kolkata
Full Job Description :-
We are looking for professionals to join our Customer Relations Team for our e-commerce platform.
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
Skills
Customer Support Organization skills Multi-Tasking Problem Solving Interpersonal skills Prioritization Tele calling Presentation Skills Written & Verbal Communication
Responsibilities and Duties
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer’s needs
Qualifications
At least 1 – 3 years’ of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
We are looking for well spoken, energetic and confident candidates. Closing Incentives and growth trajectory will be high for performing candidates.
Required Experience and Qualifications
Experience: 1 – 3 years in Customer Service( Required )
Graduation: Bachelor’s Degree( Preferred )
Proficient in English( Preferred )
Skilora is a talent acquisition platform, helping companies to build the best team. Please be aware of fraud job offers asking for any kind of payments. Skilora would not be held responsible for any such kind of malpractices or jobs posted on the platform.
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