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Job Opening details:-
Company Name :- Diatoz Solutions Private Limited
Position Name :- Customer Service Associate
Company Location :- Ludhiana, Punjab
Job Category :- Jobs in Ludhiana
Full Job Description :-
Job Title – : Customer Service Associate – (Male)Experience – Fresher or aboveEducation: AnyAge: Must be between 23 – 32 yearsJoining: Immediate/30 daysJob Location: Sahnewal Ludhiana -PunjabNOTE : Candidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel.Responsibilities –1. Contact potential or existing customers to inform them about a product or service using scripts.2. Answer questions about products or the company.3. Ask questions to understand customer requirements and close sales.4. Direct prospects to the field sales team when needed.5. Enter and update customer information in the database.6. Take and process orders in an accurate manner.7. Handle grievances to preserve the company’s reputation.8. Keep records of calls and sales and note useful informationJob Types: Full-time, Regular / PermanentSchedule:Flexible shiftSupplemental Pay:Overtime payAbility to commute/relocate:Tibba Village, Ludhiana – 141120, Punjab: Reliably commute or planning to relocate before starting work (Required)Education:Higher Secondary(12th Pass) (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:English (Preferred)
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