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Job Opening details:-
Company Name :- Food Cloud
Position Name :- Customer Service Executive
Company Location :- Tughlakabad, Delhi
Job Category :- Jobs in Delhi
Full Job Description :-
Good communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Knowledge or interest in food is an added advantage
Min. 1.5 years of experience required.
Customer Service Executive plays a critical role in providing an interface between customers and the Company. We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer’s problem. A clear and pleasant speaking voice and fluency in English is also desired.
The primary responsibilities of a Customer Service Executive would be:
Sales via whatsapp / telephone
Addressing customer complaints
Addressing chef complaints
Follow up to ensure that appropriate actions were taken on customers’ requests.
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