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Job Opening details:-
Company Name :- Mantras2Success consultants
Position Name :- Customer Support Executive
Company Location :- Ahmedabad, Gujarat
Job Category :- Jobs in Ahmedabad
Full Job Description :-
Opening: 2 Nos.
Job ID: 17995
Employment Type: Full Time
Work Experience: 1.0 Year(s) To 3.0 Year(s)
CTC Salary: 2.16 LPA TO 3.60 LPA
Function: ITES / BPO / KPO / Customer Service / Operations
Qualification: Any – Any Graduation
Needed good command over english
Answer Support chats with defined SLA
Answer Support tickets with defined SLA
Empathize with customers and help wherever needed .
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Key Skills :
Headquartered in Ahmedabad, The company is better known for its innovative “Digital Products” – SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.
They are a growing team of 60+ professional experts coming from diverse backgrounds who have keen expertise in dealing with Digital Products. A flexible work environment, high level of empowerment, involvement in company’s business decisions, leadership development through mentoring, skills development initiatives are the big takeaways at the company.
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