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Job Opening details:-
Company Name :- Novartis
Position Name :- Digital Librarian
Company Location :- Hyderabad, Telangana
Job Category :- Jobs in Hyderabad
Full Job Description :-
250+, that’s the number of associates across Dublin, Hyderabad, East Hanover and Mexico who work together to provide digital and creative support for our customers, enhancing awareness and engagement between HCPs(Health Care Providers) and Novartis brands worldwide.
Your responsibilities include but not are limited to:
Ability to provide E2E user support from on boarding to off boarding, i.e. rights and access granting, training assignment, resolution and triaging of user issues.Categorize, analyze and index all content and information resources, as per the defined taxonomy.Ensure metadata integrity, file format validation, file format conversion, content migration, categorization and tagging.Conduct final audit in the workflow before assets are made available for distribution. Support brand-specific portals with configuration.Filter, locate, analyze and generate insights on relevant content for the user. Evaluate digital assets for archiving, archive content and maintain quality control of archiving operations. Understand customer requirements and manage expectations throughout delivery.Follow policies & strategy for DAM team, which are quality focused while increasing CSAT scores and driving innovation.Help in Design workflows, standards, processes and set goals that will leverage the system. Build and maintain subject matter expertise on content management capabilities.
Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
What You’ll bring to the role:
Bachelor’s degree and/or master’s degree in library science or relevant subject.At least 3-5 years’ experience working in Digital Libraries/Digital Asset Management, preferably with APRIMO.Proficient understanding of broader content management goals and implementing solutions to achieve them.Excellent communication and interpersonal skills.
Strong customer service orientation.Attention to detail and focus on quality.
Why consider Novartis?
769 million. That’s how many lives our products touched in 2020. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?
We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.
Imagine what you could do at Novartis!
Commitment to Diversity & Inclusion:
Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
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