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Job Opening details:-
Company Name :- HDFC Bank
Position Name :- DPC-Operator
Company Location :- Mumbai, Maharashtra
Job Category :- Jobs in Mumbai
Full Job Description :-
Job Description
Responsible for timely execution of routine specialized activities , maintenance activities on assigned applications Responsible for tracking backups of assigned applications Responsible for reviewing checklists activities on daily basis Responsible for checking autosys forecast report on daily, weekly and monthly basis.
Responsible for tracking completion of all the autosys flows on a daily basis Responsible for handing over checklists to dpc operations on daily basis.
Responsible for maintaining checklist versions.
Responsible for escalation to SMG-IMG, SMG, TSG incase of incidents.
Responsible for tracking & ensuring calls logged with DPC operations are timely updated and closed.
Responsible for providing clear instructions to dpc operations for any special / adhoc activity or any release deployment.
Responsible for reviewing checklist with SMG on quarterly basis.
Responsible for sending special activity communications.
Reviewing operational issue list on monthly basis Responsible for providing monthly MIS for assigned applications to dpc management Responsible for training dpc operators on the assigned applications Responsible to review & ensure compliance for all the audit deliverables of DPC operations Responsible for providing required evidences as requested by DPC Management Identifying operational areas for improvement which will result in transformation under dpc operations Identifying dpc pain areas and raise them with respective teams.
Skills
Should have good Communication, analytical and presentation skills
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