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Job Opening details:-
Company Name :- HSBC
Position Name :- ETF Operations Support GSC’s
Company Location :- Bengaluru, Karnataka
Job Category :- Jobs in Bengaluru
Full Job Description :-
Open positions: 1
Role Title: ETF Operations Support
Global Career Band: 5
Location (Country / City): Bangalore
Recruiter Name: Shuchita Shukla DUBEY
Why join us?
The ETF Operations Support will support the ETF Operations Manager and the day to day operational activities of HSBC ETF Funds.
Consistently provide excellent operations support to the ETF business, always aiming to enhance the service and demonstrate a proactive approach.
Strive to support the day to day ETF business in the most effective manner. Provide a highly professional, competent and skilled service to the business. Act with due care and diligence at all times.
Develop and sustain awareness of the Operational Risk scenarios associated with the role and act in a manner that takes account of operational risk considerations.
To support our teams in Hong Kong, London and Paris in managing and maintaining regular tasks to ensure quality output for HSBC’s proprietary risk system called Analytics, which is being used across fixed income and multi asset desks. This includes data loads verification, manage accurate analytical calculation and processes and error handling thereof. The candidate will be responsible to build-out new Qbots (quality robot) processes for continued improvements in data quality and automation thereof. The role is designed to proliferate the design and development of new analytical data and tools as required by the business, and acts as key coordinator of related data and systems issues across the wider team.
What you’ll do:
Provide day to day assistance to the ETF business and support the overall business proposition. The role will report to the ETF Operations Manager and will involve liaison with various teams across AMG, the Management Company and service providers in the support of new fund launches, exchange listings and on day to day operational matters, providing specialist ETF operations input.
Help identify areas for improvement and enhancement in process and service delivery capabilities and the introduction of new processes and controls as appropriate to support business growth. This will be done in line with the overall strategy for the Funds and in conjunction with the Management Company to ensure that the service providers are part of this process.
Provide highest quality service levels ensuring regulatory and internal audit standards are achieved at all times.
Serve as liaison between the onshore ETF Operations team and AMG India Infrastructure and Support areas for ETF related operational queries.
Provide assistance to Portfolio Management and Capital Markets teams to address and resolve any identified corporate action, payment, fee, PCF, NAV valuation, primary market, trade and reconciliation issues. Assist with account transition requirements (account openings, transfers, in-specie, fund realignments, etc) with internal/external service providers
Work closely with internal stakeholders to ensure successful development and implementation of new products and processes. Employ an improvement mindset to identify and define issues or problems that are less obvious; participate actively and constructively in brainstorming meetings where problems are discussed and/or resolved.
What you will need to succeed in the role:
Current and practical knowledge of the Funds Services business, specifically ETFs.
A demonstrable and proven track record of providing operational support to an ETF platform and working within an ETF operating model.
Good communications skills and relationship building, able to work effectively internally and externally with all levels.
Good understanding and knowledge of technology and process management with proven ability to deliver high levels of service to the business and effect solutions for clients.
Proven ability to prioritize, multi-task, and manage the details within a fast-paced environment.
Proven and strong project management, analytical, problem solving, verbal and written skills.
Ability to communicate clearly and accurately with both clients and colleagues.
Ability to manage relationships with external vendors.
Experience of working within a matrix organization
Equally comfortable working individually or within a team.
What additional skills will be good to have?
Post Graduate Degree in Finance.
ETF lifecycle Knowledge.
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Processing (India) Private LTD***
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