[New Job Vacancy] Executive Customer Support job in Groww, (Bengaluru, Karnataka) – Jobs in Bengaluru, Karnataka

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Job Opening details:-
Company Name :-
Groww
Position Name :-
Executive Customer Support
Company Location :-
Bengaluru, Karnataka
Job Category :-
Jobs in Bengaluru

Full Job Description :-

Responsibilities-· Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.· Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.· Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.· Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.Qualifications: · Candidates from B.com, BBM, M.com or MBA (Finance) background· Good knowledge on Mutual funds, Stocks, and other financial products· Must be fluent in English and Hindi(Note: It is strictly inbound voice process)Job Types: Full-time, Regular / Permanent, FresherSalary: ₹250,000.00 – ₹400,000.00 per yearBenefits:Health insuranceSchedule:Day shiftRotational shiftEducation:Bachelor’s (Required)Experience:Customer support: 1 year (Preferred)Language:Hindi (Required)

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