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Job Opening details:-
Company Name :- NOVOTEL
Position Name :- Guest Service Associate – Housekeeping
Company Location :- Hyderabad, Telangana
Job Category :- Jobs in Hyderabad
Full Job Description :-
Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned.Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.
Inspect room linens before placing in rooms and return below standard pieces to the respective person in Housekeeping.Ensure to report to work on time and according to posted schedule.Ensure to daily change soiled linens on beds and remake beds.Strictly follow the lost and found procedures.Ensure floor pantries and corridors & fire exits are as per the standards.Responsible for equipping all rooms with linen, amenities in the guest rooms as per the standards.No articles should ever be removed from occupied rooms. Absolute respect for guests’ property should always be exercised.Report to the Housekeeping Supervisor any blankets, bed spreads etc., that require changing.Ensure to report any assigned rooms that do not require service “Do not Disturb” signs etc. to the Housekeeping Supervisor.
Knowledge and Experience
Diploma in Tourism / Hospitality ManagementFresher or Minimum 6 months to 1 year of relevant experienceExcellent reading, writing and oral proficiency in English languageAbility to speak other languages and basic understanding of local languages will be an advantage
Service oriented with an eye for detailsAbility to work effectively and contribute in a teamSelf-motivated and energeticMust be well-presented and professionally groomed at all times
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