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Job Opening details:-
Company Name :- Novartis
Position Name :- H2R Services Expert
Company Location :- Hyderabad, Telangana
Job Category :- Jobs in Hyderabad
Full Job Description :-
5000+! That’s how many people the curious and inspiring team you will lead supports. Join our H2R team where you will be part of one of the most challenging , complex and impactful transitions which will be touching every part of our business
Key Responsibilities include but not limited to:
Provide timely consultation and accurate solution for complex restructuring, bulk change requirements as assigned by the Management.Provide timely quality response to customer queries and support in validating responses provided by othersTake ownership for queries and be responsible for case opening and closing (end to end) and provide the first and final point of contact for the customerFull scope of HRM activities inclusive of OM, PA and PY Changes across the geographies to global customersSupport ‘Access management’ and system audits from a point of view of quality and compliance (SAP, SNOW, Aconso, H2O etc.)
Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Minimum requirements
What you’ll bring to the role
Maintain process adherence and up to date documentation (SOP, WIP, Training materials, Evidence) to remain compliant on NFCM Controls and country complianceStrong stakeholder and client interfacing exposure and Exposure to Quality Management System would be an added advantageStrong Working exposure to a CRM tool and exposure to Operations Review using dashboard and reporting using CRM ToolParticipate in Global SME Network as an SME w.r.t to Tools and Process DesignPerform other tasks as designated by Line ManagerExperience in Continuous improvement projects and functional training in the areas of operation
What you’ll bring to the role:
Bachelor’s degree or equivalent education with Excellent verbal and written English language skills5+ years’ experience in P&O Services (or similar service providing organizations) with Hands on experience on HCM Systems like SAP, Workday or Success Factors
Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what’s possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!
Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
[Compliance sentences relevant to country]
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Division
CTS
Business Unit
HR NBS
Country
India
Work Location
Hyderabad, AP
Company/Legal Entity
Nov Hltcr Shared Services Ind
Functional Area
Human Resources
Job Type
Full Time
Employment Type
Regular
Shift Work
No
Early Talent
No
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