Jobs in Surat

[New Job Vacancy] IT Executive job in You Broadband, (Surat, Gujarat) – Jobs in Surat, Gujarat

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Job Opening details:-
Company Name :-
You Broadband
Position Name :-
IT Executive
Company Location :-
Surat, Gujarat
Job Category :-
Jobs in Surat

Full Job Description :-
Job Details

Position – IT Executive
Application Support Specialist is responsible for providing technical support to YOUBB Employees

Talk / Response to staff through a series of actions, either email, chat , whatsapp , face-to-face or over the phone, to help operate systems , resolve issues , problem solving , surving data, request closure
Set up new users accounts and profiles and deal with password issues
Priorities and manage many open cases at one time
Rapidly establish a good working relationship with internal staff and other professionals

Ready to work in shifts, sometimes night shift as well ,Available on demand – unpredicted time to manage with un-planned downtime activities as well planned downtime activities
Effective Communication skill

There is often pressure to work as fast as possible to deal with problems and achieve immediate results in all situations
The ability to learn quickly, flexibility and adaptability

Responsible for tracking and resolving client queries within the required timeframe

Identify, document and address unique or recurring customer problems

Create any required supporting documents for the delivery of training for both internal and external stakeholders

Any other such responsibilities as may be determined by the Manager

Technical Knowledge

Database : Oracle PL / SQL, MySQL, SQL Server , Postgress
Scripting Language : Perl, PHP, Unix Shell scripts (ksh, csh, bash, sh and others) Python
Programming Language : C, C++, Java, JavaScript
Client side technologies like HTML, CSS, Javacript, Jquery

Web server technologies like Apache Tomcat
Proficient with Development Tools like eclipse, git, jenkins Filezilla, FTP , SFTP , Seagate Report , Visual Studio, HeidiSQL etc
The ability to think logically
Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution i.e. problem solving skills
The ability to work well in a team , A strong task closure focus

A strong task closure focus

Ready to work in shifts
Qualification :
Experience :
Fresher or Minimum 1 Years
Must be okay to work in shifts
Location :

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