Jobs in Mumbai

[New Job Vacancy] IT Helpdesk job in 2COMs, (Mumbai, Maharashtra) – Jobs in Mumbai, Maharashtra

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Job Opening details:-
Company Name :-
2COMs
Position Name :-
IT Helpdesk
Company Location :-
Mumbai, Maharashtra
Job Category :-
Jobs in Mumbai

Full Job Description :-
Job Description
Provide remote technical support for resolution of customer IT problems,incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests/issues on time. Ensure proper documentation, notification, escalation,tracking and follow up of all incidents. Primary responsibilities a refocused on customer contact, not transaction processing.
Requirements
Strong analytical capabilities, ability to interpret data, and provides
business recommendations to mitigate business and operational
risks
Flexible to work in 24*7 model – flexible shift and week offs
Benefits
PF+ESIC+Bothway Cab
Job Information
Salary
3,00,000 – 5,00,000 annual salary
Work Experience
Experienced
City
Mumbai
State/Province
Maharashtra
Country
India
Industry
Engineering
Zip/Postal Code
400708

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