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Job Opening details:-
Company Name :- Kotak Mahindra
Position Name :- Operations Team Member-OPS-CMS Operations
Company Location :- Mumbai, Maharashtra
Job Category :- Jobs in Mumbai
Full Job Description :-
Scrutiny of documents
Completion of document verification as per agreed TAT
Ensuring approvals are taken as per delegation matrix.
Maintenance of customer masters in the CMS system.
Liaising with Product sales managers / Service solution group for resolution and improvement of First Pass Ratio.
Timely completion of client setup and sending welcome letters to the corporates/Sales team
Coordination with other stakeholders like CMS Servicing/Payments, PSM, RM, LCC,BSG,IT etc
Ensuring timely & accurate submission of MIS and should be good in analytics
Assisting PSM/Branch/Client for prompt closure of issues.
Should always be ready to accept new challenges and carry a positive attitude
Graduate with minimum 3-5 years of Banking experience
Knowledge of banking operations (Basic knowledge of CMS would be preferred)
Understanding of New age Digital products
Should be familiar with banking systems like Finacle,Dotnet,Cashin etc. Ability to work under pressure in a dynamic environment
Should have eye for detail & be meticulous
Strong communication (Oral and Written) & Networking Skills
Should be a team player and self-motivated
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