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Job Opening details:-
Company Name :- Google
Position Name :- Performance Strategist, Google Customer Solutions
Company Location :- Hyderabad, Telangana
Job Category :- Jobs in Hyderabad
Full Job Description :-
Master’s degree or equivalent practical experience
3 years of experience in Digital Marketing, Sales, and/or multi-functional Project Management leadership with customer impact
Experience in strategy, analytics, or insight-based product solutions
4 years of experience in managing insights, analytics, client management, or consulting oriented projects driving customer success across multiple cross-functional stakeholders
Experience working on analytical, problem-solving projects
Industry expertise one or more of the following (e.g., BFSI, travel, business-to-business sales, Offline/Online Retail, Communications, Marketing)
Expertise in implementing, optimizing, managing digital advertising campaigns, and managing complex, transformative solutions with clients
Ability to operate analytically, and to understand client needs
Comfortable with ambiguity and complexity, and passion to create and share best practices to foster learning by sharing culture
About the job
The Performance Strategist team builds on the learnings from Customer Success Acceleration (CSA) for Mid-Market Segment (MMS) clients. Our primary objective will be to drive Customer Success through strategic partnerships across Agency at scale, leveraging our team’s diverse in-depth cross-product expertise and customized client solutioning, helping advertisers achieve their Customer/Marketing objectives.
This role will be highly entrepreneurial, with considerable opportunities for learning, cross-functional stakeholder management, and leadership in this exciting new initiative for Google Customer Solutions.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the “human face” of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
Drive high impact across markets, customers, and stakeholders through strategic multi-dimensional problem-solving and cross-functional collaboration, delivering an excellent experience to Google’s agency clients.
Drive decision-making and thought-leadership with Sales in enabling business/performance growth through systematic interventions, and ensure the client portfolio sustains effective business growth.
Manage complex cross-functional stakeholder groups by effectively communicating and managing expectations to optimize delivery for Google’s high value clients.
Pioneer advanced frameworks and customer solutions (e.g., OCT, O2O, LTV) and help activate these with the right customers for long-term trust and value; look at opportunities to scales these across markets.
Be the go-to person and subject matter expert in your region. Elevate complex multi-quarter projects by pitching/suggesting new proposals and lead project planning, project groups, and execution.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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