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Job Opening details:-
Company Name :- Genpact
Position Name :- Process Associate – Insurance Transactions
Company Location :- Pune, Maharashtra
Job Category :- Jobs in Pune
Full Job Description :-
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Process Associate/Developer, Insurance Transactions
Responsibilities:
Transaction processing according to standard work & SOP
Prioritize transactions according to detailed guidelines to meet SLA
Plans and prioritizes tasks and work responsibilities to achieve objectives!
Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
Assist with/perform other team tasks as the need arises.
Ability to accurately interpret and compile information from a variety of sources and systems
Ensure that turnaround time and quality of the work meets Company service standards
Work well with Onshore /Offshore and customer in an encouraging and professional manner via email and on calls
Handle own work in process and support team efforts to ensure that individual, team goals are met.
Maintain key records like working files, email for reference and audit purpose
Ability to handle basic day to day requirements of excel
Qualifications:
Minimum qualifications
Graduation in any stream except B.Tech and Technical Graduation & Law
Preferred qualifications
Relevant experience in similar process
Life Insurance policy admin – Experience in processing of Money In Transactions like
Group Billing – Billing change List Bill, Allot Payment, Allot Refund, Collections, Paid in Past, NSF, Policy Status
Premium – Billing change EFT Changes, Premium History, Mode changes, Premium history, Report Policy status
Exposure to Life Policy Admin systems like – CFO, CK4, CNB, Ingenium, Vantage, IPAS, PACE, ORD, TAS2000, TRADNY, ULANY, ULAS, ULB, ULM, ULP, ULU, ULX, VTGF
Good English Communication (Both written & verbal) – Talocity Score of >50
Proactive communication & High analytical skills – should be able to foresee issues and suggest solutions, with impactful data
Displays energy and enthusiasm in approaching the job
Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service
Ready to work on stretched working hours
Ability to independently work well with internal and external customers
Customer service focus
Basic Computer knowledge along with typing speed of 20 words/minute
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
JobProcess Associate
Primary LocationIndia-Pune
ScheduleFull-time
Education LevelBachelor’s / Graduation / Equivalent
Job PostingMar 3, 2022, 12:14:59 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time
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