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Job Opening details:-
Company Name :- Solera
Position Name :- Project Coordinator
Company Location :- Hyderabad, Telangana
Job Category :- Jobs in Hyderabad
Full Job Description :-
Position Title:
Project Coordinator
Reports To:
Manager II, Project Management
Organization:
Solera
Job Title:
Project Coordinator
Position Summary:
The project management team in India provides support to Project Managers in U.S. and work directly with customers during onboarding of customers for our video telematics solution. This position manages diverse set of tasks related to parts ordering, implementation, and solution updates.
Key Duties & Responsibilities:
Conducts the planning/scheduling calls with client to establish vehicle and resource availability, reviews vehicle types to ensure out of scope items are identified
Establishes appropriate client expectations, defines the roles and responsibilities of all parties, and clarifies escalation paths to ensure proper execution of installation
Creates vendor work orders consistent with contract details and planned delivery schedules, with accurate lead time
Requests sales orders for parts and service
Tracks and coordinates installation related issues, ensures accurate and timely resolution
Identifies correct cabling per customer vehicle lists
Serves as the escalation contact for the client on any installation related issues
Monitors and reports vendor and client performance against planned installation activities
Other duties as assigned
Education, Experience & Qualifications:
Strong verbal and written communications skills required
3+ years of relevant experience scheduling and coordination of resources, 3rd party vendors, materials or equipment
1+ years in a client facing, highly communicative role
Strong proficiency with Microsoft Office applications including Word, Excel and PowerPoint
Preferred experience and understanding of CRM applications – Salesforce
Bachelor’s Degree or equivalent work experience
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