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Job Opening details:-
Company Name :- Flowserve Corporation
Position Name :- Sales Support Representative
Company Location :- Sathangadu, Chennai, Tamil Nadu
Job Category :- Jobs in Chennai
Full Job Description :-
Role Summary:
Act as single point of contact for sales and customers about Valve Spare Parts Quotations within the specific area of responsibility.
Be accountable / responsible for spare parts quotation activity, after clarifying the incoming requests of quotations, from technical and commercial standpoint. Leverage on pricing and interpretation as needed whenever prices/deliveries are not available in the systems. Ensure a consistent commercial approach, in line with market expectations. Ensure the offers are issued on time, respecting and possibly anticipating the due date. In case of delay, promptly inform counterpart about new expected delivery date.
Be accountable / responsible for T&Cs, SAP, C&C review and approval and any other legal and compliance requirement
Be accountable / responsible to review the PO originated by customers, ensuring full compliance to acceptable terms before transferring the PO to BU.
Be the Customers interface for any request, update, communication relevant to PO execution; be the reference point for any change order request.
Ensure all new spare part opportunities are duly loaded in Flowforce.
Be accountable to follow up the open quotations; Visit customer in coordination with Sales Engineer if required, to duly support the negotiation process. Monitor Customer inquiry portals for potential opportunities.
Proactively recommend upselling, eventually involving the technical team for alternatives or complementary products.
Ensure that the forecast of any single opportunity is duly updated basing on feedback received from Sales Engineers and from direct calls to customers.
Monitor Customer satisfaction, taking adequate action to improve the Customer experience
Responsibilities & Requirements:
Act as single point of contact for sales and customers about Valve Spare Parts Quotations within the specific area of responsibility.
Be accountable / responsible for spare parts quotation activity, after clarifying the incoming requests of quotations, from technical and commercial standpoint. Leverage on pricing and interpretation as needed whenever prices/deliveries are not available in the systems. Ensure a consistent commercial approach, in line with market expectations. Ensure the offers are issued on time, respecting and possibly anticipating the due date. In case of delay, promptly inform counterpart about new expected delivery date.
Be accountable / responsible for T&Cs, SAP, C&C review and approval and any other legal and compliance requirement
Be accountable / responsible to review the PO originated by customers, ensuring full compliance to acceptable terms before transferring the PO to BU.
Be the Customers interface for any request, update, communication relevant to PO execution; be the reference point for any change order request.
Ensure all new spare part opportunities are duly loaded in Flowforce.
Be accountable to follow up the open quotations; Visit customer in coordination with Sales Engineer if required, to duly support the negotiation process. Monitor Customer inquiry portals for potential opportunities.
Proactively recommend upselling, eventually involving the technical team for alternatives or complementary products.
Ensure that the forecast of any single opportunity is duly updated basing on feedback received from Sales Engineers and from direct calls to customers.
Monitor Customer satisfaction, taking adequate action to improve the Customer experience
Preferred Experience / Skills: Experiences:
0-2 Years of experiences
Skills:
Documentation skills
Analyzing information
Familiarity with office software
University/college degree is an asset
Job Advertising Title: Sales Support Representative
Primary Posting Location: Abahsain, Saudi Arabia
Job Posting Category: Sales
Employment Type: Full time
Country: Saudi Arabia
Auto req ID: 55446BR
Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.
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