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Job Opening details:-
Company Name :- Boston Consulting Group
Position Name :- ServiceNow Solution Architect
Company Location :- New Delhi, Delhi
Job Category :- Jobs in Delhi
Full Job Description :-
WHAT YOU’LL DO
You will join our squad responsible for developing and supporting ITSM applications on the ServiceNow platform and will work with teammates and stakeholders located around the world to deliver value to our users. You will work on stories involving scripting, configuration, and integration across a wide range of ServiceNow applications and plugins within the ITSM suite. You will help us deliver more value from our existing ITSM implementations such as Incident, Problem, Change, Request, Service Catalog, Knowledge, and more. You will also help deploy new functionality using Workspace, Interaction Management, PA, and other emerging ServiceNow capabilities.
You will join our squad as an architect and work with our high performing team of engineers, administrators, and architects. You will participate in our agile scrum ceremonies and work closely with our product owner, scrum master, and analysts to prioritize your work to be delivered each sprint. Your main focus will be on solution architecture, but you will also contribute to development, configuration, troubleshooting, training, documentation, and support activities.
YOU’RE GOOD AT
You have the ability to create high-quality design documents and technical documentation
You are good at troubleshooting
You have the ability to communicate and build relationships with senior stakeholders and team members
You embrace agile ways of working
You seek out opportunities to expand your ServiceNow knowledge and expertise
YOU BRING (EXPERIENCE & QUALIFICATIONS)
6+ years of experience developing on the ServiceNow platform
3+ years architecting solutions on ServiceNow platform
Subject matter expertise and hands-on experience in ITSM suite
ServiceNow certifications preferred
Experience with integrations preferred, e.g. REST, SOAP, IntegrationHub, and store apps
YOU’LL WORK WITH
You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint.
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