Jobs in Kolkata

[New Job Vacancy] Steward / Trainee Steward job in The GRID, (Kolkata, West Bengal) – Jobs in Kolkata, West Bengal

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Job Opening details:-
Company Name :-
The GRID
Position Name :-
Steward / Trainee Steward
Company Location :-
Kolkata, West Bengal
Job Category :-
Jobs in Kolkata

Full Job Description :-
DEPARTMENT F&B Service

EMPLOYEE LEVEL

SUPERVISED BY/ EMPLOYEE REPORTS TO Manager F&B

GENERAL INSTRUCTIONS

TERMS AND CONDITIONS

GUIDELINES AND DUTIES

Permanent Employee

Job Description

HR Manual

LANGUAGES Bengali(speak, read & write)

English(speak, read & write)

Hindi(speak, read & write) (optional)

PERSONAL PROFILE

CHARACTER ATTRIBUTES

Craft Course In F&B Service from a recognised Institute Honest, flexible, enthusiastic, reliable, dedicated and learning attitude.

Ability to communicate effectively through verbal & written communication.

WORK EXPERIENCE Min: 6 months to 4 yrs of experience out of which at least 6 months of experience in similar position.

For Trainee steward – Freshers can also apply .

DUTIES/RESPONSIBILITIES

ATTRIBUTES

Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
Welcome the guests by greeting them as per the standards

Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
Establish and maintain seamless co-ordination & co-operation with all departments productivity, morale and guest service.

Learning the facilities of the hotel and the daily events and functions in order to satisfy guest enquiries.

Should Have knowledge of food and beverage menu items.

Should have knowledge of wines and spirits.

Well Groomed. Menu Knowledge. Communication Skill. Salesmanship qualities

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