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Job Opening details:-
Company Name :- Kotak Mahindra
Position Name :- Team Member-WBG OPERATIONS (OPS)-Customer Service Desk
Company Location :- Mumbai, Maharashtra
Job Category :- Jobs in Mumbai
Full Job Description :-
To handle day to day trade transactions, understanding client requirements,
Co-ordination with cpc for transaction processing and discrepancy resolution,
Dealing and co-ordinating with various business groups within the bank,
Ensuring error-free and timely execution of trade transactions.
Ensuring compliance and internal guidelines are being adhered to
•Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS •Operations resolved in a timely manner.
Issuance of Letter of credit.
•Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. •Attending to front-end requirements of corporate customers.
To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT.
Should be familiar with Trade Finance and CMS products. CMS – Chq collections (local, outstation, corr banks), Banker to Issue Operations.
Should have about 3-5 years of relevant banking experience in Trade / CMS operations.
Should be extremely customer centric and have excellent communication skills
Qualification – Graduate / Post-Graduate
Experience – Minimum one year of relevant experience
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