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Job Opening details:-
Company Name :- HyreFox Consultants
Position Name :- Technical Content Writer Full-Time
Company Location :- Mumbai, Maharashtra
Job Category :- Jobs in Mumbai
Full Job Description :-
Location: Remote, Mumbai, Noida
Role Name over Lever: Technical Content Writer (Regrowth)
We are looking for a prolific and talented technical content creator to contribute to our vision of delivering the best information experience with great content. Your role will involve understanding the details of and around the product and articulating them in a clear, concise, and illustrated manner. This role requires a high level of creativity and attention to detail. You must be able to distill complex information into clear, concise text.
You must have a sound experience with Enterprise SaaS products & knack and a love for writing, a comprehensive understanding of the technical products, and experience in blogging to achieve business goals.
Responsibilities
Collaborate with developers, designers, product managers, marketers, SMEs, and other influencers to obtain an in-depth understanding of the product and the documentation requirements
Determine the needs of end-users of technical documentation and work closely with the technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes, and other documentation
Design infographics, develop feature walkthrough videos and other engaging content to impart product knowledge to various stakeholders
Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues, and other internal developments
Execute the Content Calendar by building and delivering on the roadmap set by the management
Work closely with the creative teams to represent the content in the most suitable visual format
Suggest ways to further improve the quality of the documentation
Requirements
Minimum 3 years of experience in technical content writing for SaaS products
Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business’ various types of content
Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers
Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics
Ability to identify issues, challenges, and gaps associated with the content
Ability to understand briefs and translate briefs into high-quality product collaterals
Passion for technology, communication, and a strong understanding of the industry and organization’s mission
Basic understanding of web technologies and programming languages to publish viral tech blogs
Excellent command over written and verbal communication
Adept at Multitasking, creative thinking, and working independently
Qualification
Bachelor’s/Master’s degree in Computer Science or Information Technology, Arts or Communication
Other Details
Keywords: .
Industry: Internet/Ecommerce
Employement Type: PERMANENT
Location
Mumbai
Job Title
Technical Content Writer
Experience
3.0 yrs – 6.0 yrs
CTC
INR 10.00 lacs – 12.00 lacs
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