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[New Job Vacancy] Technical Writer, Staff job in Qcom, (Hyderabad, Telangana) – Jobs in Hyderabad, Telangana

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Job Opening details:-
Company Name :-
Qcom
Position Name :-
Technical Writer, Staff
Company Location :-
Hyderabad, Telangana
Job Category :-
Jobs in Mumbai

Full Job Description :-

Company:
Qualcomm India Private Limited
Job Area:
Engineering Services Group, Engineering Services Group > Technical Communications – Writing
General Summary
GENERAL SUMMARY:

Creates clear, accurate, and concise technical content by leveraging knowledge of technical writing principles, resources, and tools as well as various types of Qualcomm products and technologies. Edits, updates, and reviews content based on an understanding of project requirements to meet business goals and customer needs, in collaboration with other teams (e.g., Engineering, Business). Ensures technical content is standardized for ease of use by stakeholders and innovates on technical documentation creation process to align with industry standards and best practices.

The responsibilities of this role include:
Works independently with little supervision.Provides supervision to direct reports.Decisions are moderate in nature. Errors are detected and corrected with relatively minor financial impact or effect on projects, operations, or customer relationships. May require involvement beyond immediate work group to correct.Requires verbal and written communication skills to convey information that may be somewhat complex to others who may have limited knowledge of the subject in question. Role may require basic negotiation and influence, cooperation, tact, and diplomacy, etc.Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions).Most tasks require multiple steps which can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework.Substantial creativity is needed to innovate new processes, procedures, or work products within guidelines or to achieve established objectives.Deductive and inductive problem solving is required; multiple approaches may be taken/necessary to solve the problem; often information is missing or incomplete; intermediate data analysis/interpretation skills may be required.Incumbent’s input may be solicited during strategic planning period.
The responsibilities of this role do not include:
Does not have financial accountability.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Creates and manages clear, accurate, and concise technical content by leveraging advanced knowledge of technical writing principles, resources, tools and various Qualcomm processes, products, and technologies.Leads team to edit, update, and review multiple types of complex content based on in-depth understanding of reusable content and project requirements to meet high-level and large-scale content goals and customer needs.Identifies complex technical gaps and errors in a set of product content and makes suggestions for improvement to stakeholders. Reviews technical content, identifies changes, and flags to team; provides feedback to other technical writers.Gathers, analyzes, and leverages customer feedback to identify and recommend corrective actions that enhance document quality and customer usability.Formats, publishes, and organizes technical content in a pre-defined structure or template to ensure document standardization, and to meet overall Qualcomm quality standards; coaches junior writers to do the same.Helps team to incorporate and adapt to new tools, processes, and standards to increase efficiency and/or automate, keep up with industry standards and trends (e.g., online information delivery), increase content quality, and enhance document searchability.Encourages team to develop and present technical content in an innovative way to increase customer usability; implements best solution. Pilots and trains team to incorporate innovative ideas/processes.Collaborates with individuals inside and outside of own function (e.g., Engineering, Business) to ensure technical content changes are integrated with other components of a specific project.Manages team project priorities, deadlines, and deliverables for small to mid-sized projects.Re-scopes projects, identifies resources, delegates work, and reviews the work of team members in order to address changing timelines or priorities.
Experience : Minimum 10 years of core technical writing experience.
GENERAL SUMMARY:
Creates clear, accurate, and concise technical content by leveraging knowledge of technical writing principles, resources, and tools as well as various types of Qualcomm products and technologies. Edits, updates, and reviews content based on an understanding of project requirements to meet business goals and customer needs, in collaboration with other teams (e.g., Engineering, Business). Ensures technical content is standardized for ease of use by stakeholders and innovates on technical documentation creation process to align with industry standards and best practices.
The responsibilities of this role include:
Works independently with little supervision.Provides supervision to direct reports.Decisions are moderate in nature. Errors are detected and corrected with relatively minor financial impact or effect on projects, operations, or customer relationships. May require involvement beyond immediate work group to correct.Requires verbal and written communication skills to convey information that may be somewhat complex to others who may have limited knowledge of the subject in question. Role may require basic negotiation and influence, cooperation, tact, and diplomacy, etc.Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions).Most tasks require multiple steps which can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework.Substantial creativity is needed to innovate new processes, procedures, or work products within guidelines or to achieve established objectives.Deductive and inductive problem solving is required; multiple approaches may be taken/necessary to solve the problem; often information is missing or incomplete; intermediate data analysis/interpretation skills may be required.Incumbent’s input may be solicited during strategic planning period.
The responsibilities of this role do not include:
Does not have financial accountability.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Creates and manages clear, accurate, and concise technical content by leveraging advanced knowledge of technical writing principles, resources, tools and various Qualcomm processes, products, and technologies.Leads team to edit, update, and review multiple types of complex content based on in-depth understanding of reusable content and project requirements to meet high-level and large-scale content goals and customer needs.Identifies complex technical gaps and errors in a set of product content and makes suggestions for improvement to stakeholders. Reviews technical content, identifies changes, and flags to team; provides feedback to other technical writers.Gathers, analyzes, and leverages customer feedback to identify and recommend corrective actions that enhance document quality and customer usability.Formats, publishes, and organizes technical content in a pre-defined structure or template to ensure document standardization, and to meet overall Qualcomm quality standards; coaches junior writers to do the same.Helps team to incorporate and adapt to new tools, processes, and standards to increase efficiency and/or automate, keep up with industry standards and trends (e.g., online information delivery), increase content quality, and enhance document searchability.Encourages team to develop and present technical content in an innovative way to increase customer usability; implements best solution. Pilots and trains team to incorporate innovative ideas/processes.Collaborates with individuals inside and outside of own function (e.g., Engineering, Business) to ensure technical content changes are integrated with other components of a specific project.Manages team project priorities, deadlines, and deliverables for small to mid-sized projects.Re-scopes projects, identifies resources, delegates work, and reviews the work of team members in order to address changing timelines or priorities.
Experience : Minimum 10 years of core technical writing experience.
Minimum Qualifications
Education:
Bachelors – Communication, Bachelors – Computer Science, Bachelors – Engineering, Bachelors – English, See the required degree associated with years of work experience
Work Experiences:
10+ years experience writing and editing software and/or hardware documentation and content. High School Diploma or equivalent.
8+ years experience writing and editing software and/or hardware documentation and content with Associate’s degree.
6+ years experience writing and editing software and/or hardware documentation and content
Certifications:
Skills:
Preferred Qualifications
Education:
Work Experiences:
2+ years in a leadership role with or without direct reports (only applies to positions with direct reports). ,4+ years experience working in a large matrixed organization. ,1+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above). ,2+ years experience with programming (e.g., C, C++, HTML), computer architecture or systems. ,8+ years writing and editing software and/or hardware documentation and content. with Bachelor’s degree.
Certifications:
Skills:
Content Delivery, Knowledge Based Systems, Publishing, Technical Editing, User Experience (UX)
Applicants: If you need an accommodation, during the application/hiring process, you may request an accommodation by sending email to accommodationsupport
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