Jobs in Kolkata

[New Job Vacancy] WORK-SHOP SUPERVISORS job in Aquad Yamaha, (Kamarhati, Kolkata, West Bengal) – Jobs in Kamarhati, Kolkata, West Bengal

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Job Opening details:-
Company Name :-
Aquad Yamaha
Position Name :-
WORK-SHOP SUPERVISORS
Company Location :-
Kamarhati, Kolkata, West Bengal
Job Category :-
Jobs in Kolkata

Full Job Description :-
Job Responsibilities:
Initiates two-wheeler services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.

Job Duties:
Ascertains problems and services by listening to customer’s description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.

Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.

Develops estimates by costing materials, supplies, and labor; calculating customer’s payment, including deductibles.

Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.

Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer’s approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.

Maintains automotive records by recording problems and corrective actions planned.

Updates job knowledge by participating in educational opportunities; reading manufacturers’ publications.

Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Accounting Skills and Qualifications:
Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management

SALARY PACKAGE /ANNUM: INR 60,000/- – INR 300,000/-

DESIGNATIONS: SUPERVISOR / CCSR / RSE / MANAGER

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